Episode #11 VA Outsourcing with Clay Navarro

Episode #11 VA Outsourcing with Clay Navarro

 

I had the pleasure of interviewing Clay Navarro from VA World to deep dive into outsourcing internationally.  During this interview we covered so much including the background of some of the VAs, what are some of the things you need to outsource, trust and risk mitigation, the cost to you as well as ethical outsourcing including cost of living.  We discussed the deep dive and also the benefits to clients.

I hope you enjoy this episode on how you can outsource internationally in an ethical way.

About Clay:

Clay is the Director of VA World Outsourcing. Although the business is less than 2 years old, they have had some success supplying companies in Australia and the US with high level virtual assistants to support them with various tasks in their businesses. Clay loves having fun and is always trying to find new ways to keep himself busy.

During this episode:

  • Clay Navarro’s story – background
  • Preferred Background of the Virtual Assistants
  • How he started outsourcing to international VAs
  • Cost of Outsourcing
  • Trust and business risk in Outsourcing
  • Processes of outsourcing successfully
  • Pitfalls that can be avoided

Want more systems tools and resources?

Connect with Clay Navarro

Website: VAWorld Outsourcing
About Clayton
Services: VAWorld Outsourcing Services
Facebook: @clayton.navarro
LinkedIn: @claynavarro

Episode #5 Lean Processes with Rachel Dool

Episode #5 Lean Processes with Rachel Dool

 

Rachel Dool from Just in Time Virtual Assistant joins us on episode 5 of The Systems Zone Podcast discussing all things Lean Processes.  Rachel was previously a Physiotherapist before launching her VA business working specifically with allied health professionals.

On this episode, Rachel shares with us about processes, lean processes to streamline your business, some of the steps, best advice and the benefits that you will receive by refining these processes.

During this episode:

  • What is a lean process improvement coach?
  • When would you know that you need a lean process improvement coach?
  • What are the steps they need to put in place to create a lean business
  • Is there some software that you recommend to help with this?
  • You have a triple S for success program
  • Now that their business is leaner and running efficiently, what benefits are they finding
  • Lightening round of questions
  • Where can we find Rachel

Want more systems tools and resources?

Connect with Rachel Dool

Website: Just In Time VA
Facebook: @JustInTimeVA
Twitter: @justintimeVA
Linkedin: @racheldool

Episode #1 Welcome to the System Zone Podcast

Episode #1 Welcome to the System Zone Podcast

 

This is the first official show of the The Systems Zone podcast and I am so excited to launch this project! My name is Susan and I would like to share why I started my business, the podcast and who it’s for. I’m a wife and mother of 3 teen boys along with being a gym junkie, avid reader and all round organiser.

In this episode:

  • About Susan
  • Why I started my business
  • How we can help
  • Why I started the podcast and what it is about

Want more Systems Tools and Resources?